![](https://www.udayavani.com/wp-content/uploads/2024/09/Gen-Asim-Munir-Wikimedia-Commons-415x275.jpg)
Hyderabad airport ranks 1st in world in Airport Service Quality survey
Team Udayavani, Mar 7, 2017, 9:14 AM IST
![](https://www.udayavani.com/wp-content/uploads/2017/03/7/hyderabad-airport.jpg)
Hyderabad: GMR’s Hyderabad International Airport has secured first position in the world in the prestigious Airports Council International (ACI)-Airport Service Quality (ASQ) survey in the 5-15 million passengers per annum (MPPA) category for the year 2016. The survey shows that Hyderabad Airport has steadily improved its score from 4.4 in 2009 to 4.9 in 2016 (measured on scale of 1 to 5), according to a GHIAL statement. S G K Kishore, CEO, GHIAL, thanked the passengers and its stakeholders including Ministry of Civil Aviation, CISF, airlines, immigration and customs.
“The immense efforts put in by our partner airlines, concessionaires, housekeeping and other support staff have played a major role in this achievement”, he said
Hyderabad Airport, running in to its 9th year of operations, is designed to cater to 12 million passengers in a year. It has witnessed a growth of more than 20 per cent in the last year with a passenger throughput of close to 15MPPA in calendar year 2016. “We soon plan to go for expansion of the airport, where it can enhance its capacity to meet 20 MPPA”, said Mr Kishore.
Angela Gittens, Director General, ACI World, was quoted as saying, “We congratulate Hyderabad Airport for dedicating itself to deliver a stellar customer experience”.
As the industry’s most comprehensive passenger service benchmarking tool, the ACI ASQ survey has reliably captured passengers’ immediate appraisal from check-in through departure at the gate at more than 300 airports worldwide, it was stated.
The ASQ award ceremony will be held at the 27th ACI Africa/World Annual General Assembly, Conference & Exhibition in Port Louis, Mauritius from 16-18 October, it said.
Udayavani is now on Telegram. Click here to join our channel and stay updated with the latest news.
Top News
![](https://www.udayavani.com/wp-content/uploads/2023/05/IndianClicks_GVega_Udayavani_300x250_12032021_1_1.gif)
Related Articles More
![](https://www.udayavani.com/wp-content/uploads/2024/09/Gen-Asim-Munir-Wikimedia-Commons-150x99.jpg)
Pakistan Army Chief acknowledges role of Pak army in Kargil war
![](https://www.udayavani.com/wp-content/uploads/2024/09/Infant-1-150x100.jpg)
Kushinagar: Man forced to ‘sell’ son for hospital fee, 5 arrested
![](https://www.udayavani.com/wp-content/uploads/2024/09/CBI-rep-agencies-1-150x113.jpg)
Ex-RG Kar hospital principal had criminal nexus with co-accused for wrongful gains: CBI
![](https://www.udayavani.com/wp-content/uploads/2024/09/rains-rep-PTI-150x84.jpg)
29 dead in Telangana due to heavy rains, floods
![](https://www.udayavani.com/wp-content/uploads/2024/09/ED-pti-150x113.jpg)
ED raids German company’s Indian subsidiary in case of alleged fraud fraud involving Rs 130 cr
MUST WATCH
Latest Additions
![](https://www.udayavani.com/wp-content/uploads/2024/09/Puthige-Sri-1-7-150x97.jpg)
Geethartha Chinthane 30: God is not ‘partial’ but ‘all-encompassing’
![](https://www.udayavani.com/wp-content/uploads/2024/09/Ganesh-Chaturthi-150x105.jpg)
Karnataka ushers in Ganesh Chaturthi with its customary fervour; political tussle over govt’s order
![](https://www.udayavani.com/wp-content/uploads/2024/09/Gen-Asim-Munir-Wikimedia-Commons-150x99.jpg)
Pakistan Army Chief acknowledges role of Pak army in Kargil war
![](https://www.udayavani.com/wp-content/uploads/2024/09/Infant-1-150x100.jpg)
Kushinagar: Man forced to ‘sell’ son for hospital fee, 5 arrested
![](https://www.udayavani.com/wp-content/uploads/2024/09/CBI-rep-agencies-1-150x113.jpg)
Ex-RG Kar hospital principal had criminal nexus with co-accused for wrongful gains: CBI
Thanks for visiting Udayavani
You seem to have an Ad Blocker on.
To continue reading, please turn it off or whitelist Udayavani.