Jet Airways to pay compensation for Bengaluru passengers


Team Udayavani, May 4, 2018, 3:50 PM IST

Bengaluru: Jet Airways was pulled up, not once but twice in a week by a Bengaluru consumer court after it overcharged a flyer for economy class seats and in another case, lost a passenger’s luggage. Both victims were awarded compensation for the company’s sloppy service.

Jet Airways has been charged by a Bengaluru consumer court twice, in the same week, once for overcharging a customer for economy class tickets and the other, for losing a passenger’s luggage. Both the customers were compensated for their loss.

Bhairav Shanth is a resident of Koramangala who holds a privilege card in Jet Airways owing to his frequent trips. On October 6, 2015, he booked premiere tickets from Dubai to Mumbai, Mumbai to Colombo and Delhi to Dubai. But all the tickets, which were worth over Rs 85000, turned out to be economy class tickets instead of premiere.

Mr.Bhairav tried to talk to the manager of the airline call centre in Dubai, but his call was repeatedly put on hold which incurred him a heavy ISD fee on his cellphone. Since all his calls, emails and complaints were unanswered, he went to the Bangalore Urban II Additional District Consumer Disputes Redressal Forum on March 9, 2016. He produced screenshots from his mobile phone and emails of the tickets as evidence against Jet Airways.

After a period of two years, the court charged the airlines for sloppy service and ordered it to refund the Bhairav Shanth for the extra fare that received.

In another verdict by the consumer court, the airlines had to pay an amount of Rs 16,415 to R Sankaranarayanan as compensation for losing his baggage. The banker had complained on July 7, 2016,  that his bag had gone missing during his Bengaluru-Mumbai flight, since the bag was not tagged appropriately after he landed in Mumbai.

Udayavani is now on Telegram. Click here to join our channel and stay updated with the latest news.

Top News

After Yogi’s ‘batenge, katenge’ slogan, PM pitches for unity with ‘Ek hai, toh safe hai’ message

“Coming soon.. 2025”: KL Rahul and Athiya Shetty announce first pregnancy

Mangaluru: Unauthorized bus stops at signals fuel traffic woes and safety concerns

SC notice to Karnataka, DK Shivakumar on CBI plea against withdrawal of consent by state govt

Will remain active in politics till my last breath: JD(S) patriarch & ex-PM Deve Gowda

BJP calls Congress govt ‘laughing stock’ as ‘samosa politics’ heats up in Himachal

Chikkaballapur: Yoga teacher feigns death by holding her breath, escapes murder bid

Related Articles More

24/7 CT Scan Facility Inaugurated at Dr. TMA Pai Rotary Hospital, Karkala

Bengaluru Police Eye Care Project inaugurated

Finance Minister reviews progress of planetarium in Mysuru

Mangaluru: Unauthorized bus stops at signals fuel traffic woes and safety concerns

Baikampady: Here, even elderly have to crawl under trains to cross tracks!

MUST WATCH

Gho Pooja in Deepavali Festival

Melukote Deepavali

Ganapathi Co-operative Society Ltd

Udayavani Chinnara Banna 2024

Annapoorna Aahar | Food Places In Mysore


Latest Additions

NSE, BSE to be closed on Nov 20 for Maharashtra assembly polls

After Yogi’s ‘batenge, katenge’ slogan, PM pitches for unity with ‘Ek hai, toh safe hai’ message

24/7 CT Scan Facility Inaugurated at Dr. TMA Pai Rotary Hospital, Karkala

Bengaluru Police Eye Care Project inaugurated

50-60% cancer cases detected in India annually are preventable, say oncologists

Thanks for visiting Udayavani

You seem to have an Ad Blocker on.
To continue reading, please turn it off or whitelist Udayavani.