Air India apologises after passenger finds cockroach in food served during flight


Team Udayavani, Feb 5, 2019, 3:52 AM IST

New Delhi: Two days after one of its passengers found a cockroach in the food served aboard a Bhopal-Mumbai flight, Air India on Monday apologised and said it has initiated “corrective action internally”.

“We sincerely apologise for the incident where our valued pax (passenger) had a disappointing experience with the meal served on board our Bhopal-Mumbai flight. Air India always endeavours to ensure our pax enjoy our services,” it issued a statement on Twitter.

Rohit Raj Singh Chauhan, who was on the the Air India plane heading to Mumbai from Bhopal, tweeted on Saturday he was served idli-vada-sambar during the flight and it had a cockroach in it. He also posted a picture of the food served where a cockroach could be seen.

“We have taken serious note of the incident and immediately issued a strong notice to the caterer concerned. Air India has zero-tolerance policy in this respect and has initiated corrective action internally. Our senior officials are in touch with the aggrieved passenger,” the airline tweeted.

Udayavani is now on Telegram. Click here to join our channel and stay updated with the latest news.

Top News

Actress Kasthuri released from jail, says ‘I thank those who made me raging storm’

Kidnapped for ransom in 1998, 26/11 survivor Gautam Adani faces biggest trial

100 engineering colleges in Karnataka to be ‘adopted’ by corporates by next year: IT Minister Kharge

Siddaramaiah defends BPL ration card cancellation, says only ineligible beneficiaries affected

China announces new policy measures to protect its exports from Trump’s new tariff threat

Renovated Medical Oncology OPD and Chemotherapy Day Care Centre inaugurated at Kasturba Hospital, Manipal

Karnataka Health Minister justifies revision of user fees in state-run hospitals

Related Articles More

Actress Kasthuri released from jail, says ‘I thank those who made me raging storm’

Kerala HC quashes FIR against Goa Guv over remarks on Sabarimala women entry

Smriti Irani embarks on four-nation tour to promote book on PM Modi

Karnataka Milk Federation enters Delhi-NCR, offers competitive pricing on Nandini products

Rahul, Congress tried since 2002 to target Modi’s image, PM’s credibility remains high: BJP

MUST WATCH

Christmas Cake Fruit Mixing

DK Shivakumar

Rose Cultivation

Geethotsava

Naxal Operation


Latest Additions

Siddaramaiah says confident of winning all three bypolls in Karnataka

Hop on! IT Minister Priyank Kharge checks out Uber Shuttle at Bengaluru Tech Summit

Actress Kasthuri released from jail, says ‘I thank those who made me raging storm’

Kidnapped for ransom in 1998, 26/11 survivor Gautam Adani faces biggest trial

AIMPLB to hold its annual general sessions in Bengaluru from November 23

Thanks for visiting Udayavani

You seem to have an Ad Blocker on.
To continue reading, please turn it off or whitelist Udayavani.