Amazon India introduces AI chatbot Rufus ahead of festive sale event
PTI, Sep 21, 2024, 9:17 AM IST
New Delhi: E-commerce major Amazon India has launched a new generative AI-powered conversational shopping assistant, Rufus, ahead of the start of its festive sale event.
Rufus enables natural language interactions within the Amazon app, making it easy to ask product-related questions, get recommendations, or compare products, the company said.
“Whether typing or speaking, customers can now enjoy a more intuitive shopping experience, further enhanced by AI-powered tools like personalised recommendations and Alexa for seamless shopping assistance,” Saurabh Srivastava, Vice President, Categories, Amazon India said.
It has also introduced AI-Generated Review Highlights, which make use of Generative AI to provide concise summaries of customer reviews.
This feature gives customers quick insights into product sentiment and key attributes, allowing them to make more informed decisions with ease.
It also helps customers navigate specific product attributes, such as ‘ease of use’ by tapping on relevant highlights, saving them t0he effort of sifting through multiple reviews.
The Amazon Great Indian Festival is set to start from September 27, 2024, with a 24-hour early access for Prime members.
In addition to deals by brands, Amazon is offering almost 25,000 new launches coming from the top brands across electronics, mobile phones, TV, appliances, fashion, healthcare and other categories, Srivastava said.
Earlier this week, Amazon India announced the launch of three new fulfillment centers in Delhi NCR, Guwahati and Patna.
Udayavani is now on Telegram. Click here to join our channel and stay updated with the latest news.
Top News
Related Articles More
Sensex, Nifty decline on selling in IT shares, FII sellout; end Samvat 2080 with 22% gains
Sensex, Nifty decline in early trade on unabated foreign fund outflows, selling in IT stocks
Gold surges Rs 1,000 to breach Rs 82k-mark as Diwali sparkles demand
Car makers witness record sales on Dhanteras; Oct bookings up by 30%
Dhanteras begins on slow note; Jewellers expect footfalls to increase
MUST WATCH
Latest Additions
M’luru: Rajasthan Duo busted in Amazon order scam; goods worth Rs. 11.45 Lakh aeized
BJP to hold statewide protest against alleged land seizure by Waqf board
Youth attacked during Karnataka Rajyotsava procession in Belagavi
Kodakara black money case: BJP should change party symbol to sack, says CPI(M)
Hydro weed cannabis seized in Mangaluru, one held
Thanks for visiting Udayavani
You seem to have an Ad Blocker on.
To continue reading, please turn it off or whitelist Udayavani.