Sarkari ‘Alexa’: Govt plans chatbot for e-governance services


Team Udayavani, Jan 2, 2021, 10:06 AM IST

Image: Umang Platform/Google Play Store

New Delhi: The government on Friday invited bids to develop a chatbot or voice assistance application like Amazon’s Alexa or Google Assistant to deliver e-governance services to the public.

The artificial intelligence-based conversational platform is expected to interact with the public in multiple languages, analyse sentiments and intent and collect and analyse data to give personalised experience to users.

The National E-Governance Division of Ministry of Electronics and IT has invited proposals to build the conversational platform that can be deployed on the UMANG platform, which hosts various apps that provide government services to citizens.

“The platform should be able to provide assistance with general tasks, including but not limited to availing services of government and available on the UMANG platform such as registration, login, reset password, department service relation information, event, (and) new launch…etc,” the request for proposal document said.

The chatbot should be able to turn speech into a textual input and turn text into speech.

“Platforms should also have other deep learning capabilities, which can be used by platforms for discovery and recommendation of eligible schemes and services to the users of bots/applications. Users should be recommended best-fit schemes and services available in government domain, based on his/her profile,” the document said.

The term of the project will be four years from the date it goes live.

NeGD has fixed January 12 for pre-bid conference and January 25 for the last date of bid submission. Bids will open on January 27, evaluation will be done by February 5 and work order is scheduled for the second week of February, according to the document.

Udayavani is now on Telegram. Click here to join our channel and stay updated with the latest news.

Top News

Davangere: MLA Basavantappa returns Rs 1.2 lakh left behind at shop

Woman dies after being hit by luxury car driven by ‘drunk’ youth in Karnataka

MLA Bharat Shetty condemns attack on Edneer Math Swamiji’s vehicle in Kerala

‘Idiot’: Former Canadian Sikh minister slams Justin Trudeau over Khalistan issue

Salman Khan gets another threat, asked to cough up Rs 5 cr

Canadian cop suspended for attending pro-Khalistan protest outside Hindu temple

Rahul Gandhi to attend caste census meeting in Hyderabad today

Related Articles More

Stay Safe Online: Tips to avoid cyber fraud!

Three Chinese astronauts enter space station after successful launch

What is AI superintelligence? Could it destroy humanity? And is it really almost here?

IIT-B develops method to maintain comfortable temperature inside homes in joint research

Scammers use fear and urgency to con people using ‘digital arrest’, online scams: Cyber advisory

MUST WATCH

Gho Pooja in Deepavali Festival

Melukote Deepavali

Ganapathi Co-operative Society Ltd

Udayavani Chinnara Banna 2024

Annapoorna Aahar | Food Places In Mysore


Latest Additions

Davangere: MLA Basavantappa returns Rs 1.2 lakh left behind at shop

Ullal: Man attacked for allegedly providing information on illegal sand mining

Woman dies after being hit by luxury car driven by ‘drunk’ youth in Bengaluru

Woman dies after being hit by luxury car driven by ‘drunk’ youth in Karnataka

Mangaluru: Coastal K’taka professionals shine globally, says MResult CEO Chandrashekhar Naik

Thanks for visiting Udayavani

You seem to have an Ad Blocker on.
To continue reading, please turn it off or whitelist Udayavani.